All information for your hotel in Oberhof

Dear guests

Welcome to the Schlossberghotel Oberhof. We have compiled the most important information about our hotel for you here. We - that is our entire team - will make every effort to make your stay in our hotel in Oberhof an experience you will always want to remember. Please remember, you are on holiday, you should have it nice!

Therefore our request: If something should not be to your satisfaction - please tell us immediately, on site we can react immediately. We would like to fulfil your wishes if possible.

We wish you a nice holiday and relaxing days in Oberhof.

Your family Henninger
& the team of the Schlossberghotel Oberhof

Your request
Arrival
Departure

Information A to Z

Our information A-Z should answer most of your questions.

If something is missing that you would like to know, we are there for you at the reception. Of course you can also ask us personally. The reception is staffed from 08:00 to 20:00.

Please note the following important information:


 

Entrance & exit at night

Please inform yourself at the reception before going out.

Parking place

Please do not park your car on the sidewalk in front of the house! Parking spaces are available opposite the hotel. If they are all occupied, you are welcome to park in front of the garages or on our parking spaces in Breitscheidstraße. Please follow the signs P1 to P4.

Beverage machine

In our library there is a hot drink vending machine. There you can get hot water (free of charge) and coffee (€ 1,00), hot chocolate, cappuccino and other hot drinks (€ 1,50) around the clock. Please note that the machine does not change money. Please insert the money appropriately.

"Please do not disturb"

After the room cleaning our house lady checks all rooms again, because we want to make sure that you always find a neat room. Sometimes this tour can be delayed until the afternoon. If you no longer wish to be disturbed, please put the "Please do not disturb" sign on the outside of the room door. If you are still missing something, simply contact the reception desk. If you should find a defect in your room, please let us know so that we can correct it as quickly as possible.

Safety instructions

Smoking is not allowed in the rooms. Ironing, the use of heating pads, electric heaters or the burning of candles is forbidden in the rooms for fire safety reasons.

In the event of an accident, please contact the reception desk or call +49 (0) 36842 52990 at night.

In case of fire you will be warned by a loud siren via our fire alarm system. Leave the house via one of the staircases. The escape routes are marked.

Information A to Z:

 

Departure

Your room will be available until 10:00 a.m. on the day of departure. In order to avoid waiting times, we recommend that you pay the bill the evening before.

Pharmacy

Robert Koch Pharmacy
Zellaer Str. 12 (pedestrian zone)
Phone 036842 22348
Mon-Fri: 08:30 - 18:00 hrs | Sat: 09:00-12:00 hrs

Doctor

Dipl.med. Maik Menz & Dr. med. Jana Kleinschmidt
Gräfenrodaer Str. 2
Phone 036842 22556

Car Rental & Service

Car Service Kaspar Poststr. 19 | Tel. 036842 2370

Hotel Swimming pool

You will find our own swimming pool in the wellness area (in the basement). The hotel swimming pool is at your disposal from 07:00 - 22:00 o'clock. The water temperature is 30 °C.

Cash machine

Rhön-Rennsteig-Sparkasse | Cash dispenser
Crawinkler Straße 2 (at the Oberhof Information)

Baby cot

We can provide you with a baby cot on request.

Flowers

Flower shop "Villa Kunterbunt" T.-Neubauer-Str. 2

Would you like to surprise someone? We are happy to receive your flower orders at the reception.

Bathrobe & slippers

You are welcome to borrow at the reception.
Rental fees: Bathrobe: € 5,- | Bath slippers: € 2,-

Hairdresser

Hairdresser "Am Eck" Breitscheidstr. 1
Phone 036842 20446
Hairdresser "Haareszeiten" Zellaer Str. (pedestrian zone)
Phone 036842 52304

Please do not disturb

If you do not wish to be disturbed by housekeeping, simply hang your "Do not disturb" sign on the outside of the room door.

Library

In the house. 1st floor - A cosy room to linger in. Books and games to borrow. Please be careful with the books and games in the interest of all guests.

Fire brigade

Emergency call 112
To receive the outside line, please select "0".

Mailbox

Gräfenrodaer Str. 5 or simply leave your mail with us at the reception, we will take care of this for you.

Blankets & pillows

Additional pillows or duvets are available on request. Please contact the reception desk.

German Rail

The nearest train station is in Zella-Mehlis, about 10 km from the hotel. There is a regular bus service between the bus station and the DB station. The bus timetables are available at the reception. DB information (general information): 0180 599 66 33.

Lost and found

If you find any objects in the hotel area, please hand them in at the reception. We will also be happy to help you if you have lost something yourself or are missing something. On request, we will gladly send the lost and found items to your home.

Drinks

In our wellness area, in front of the massage room, you will find a water dispenser with fresh water purified by spring stones. Hot water is available in the hot drink dispenser in the library.

Electrical appliances

You can borrow an international socket adapter at our reception. There are also some chargers for mobile phones.

Emergency call

Phone: 112
To receive the outside line, please select "0".
In emergencies, you can reach us at any time by calling 036842 55 46 49 46 46.

Leisure activities

Here Oberhof offers numerous possibilities. Information is available at the reception desk or on our info boards on the ground floor, in the Schlossbergrestaurant area. With your Oberhof Card you can take advantage of free leisure activities at any time or receive discounted prices. More information under "Oberhof Card".

Breakfast

Our rich breakfast buffet is served daily from 08:00 to 10:30 am. If you would like to have breakfast earlier, please inform us at the reception. Please make an appointment the day before.

Visitor's tax

Oberhof is a state-approved health resort and therefore subject to cure export. The visitor's tax is € 2.00 for adults and € 1.00 for children per day. You will receive the Oberhof Card. With the guest card you can enjoy numerous extra services. See "Oberhof Card".

pets

In some rooms & in our Dependance "Sonnenhügel" pets can be brought along, after previous arrangement, to the price of € 6.00 per night. Please be considerate of the other guests, many people are afraid or allergic to animal hair. Dogs are not allowed in our restaurants. Dog owners are fully liable for contamination and damage caused by the pet.

Vouchers

Are you still looking for a gift? Give away valuable holiday pleasures. We will gladly issue you with a voucher for individual services, a certain value or one of our hotel offers.

Massage

You can find our massage offers at our wellness offers. Please make an appointment at the reception in good time.

Internet

You can use WLAN in our hotel free of charge after confirmation of the terms of use, a password is not required. However, 100% coverage cannot be guaranteed.

H2Oberhof wellness bath

Just a few metres away, opposite our hotel, you will find the H2Oberhof wellness spa, reopened in 2014. With your Oberhof Card you receive a 10% discount on the standard admission prices. An indoor and outdoor swimming pool invite you to take a dip. In summer, the large sunbathing lawn attracts sun-seeking guests. The highlight is the sauna world with eight different saunas and a wonderful sauna garden.

Half board

If you have reserved with half board, we expect you from 18:00 o'clock for dinner. We serve a daily changing 3-course menu with a variety of choices. Please arrive by 20:00 at the latest. Our restaurants also invite you to linger after dinner. If you have not yet booked half board, you can make up for it at any time. Price: € 18 per person & day. We are always anxious to create you a varied menu. If we should not meet your taste at all, please let us know. If you are still hungry, you are also welcome to get a second helping of the offered dishes. Please inform us also in case of allergies or intolerances. Please note: We do not have a certified diet kitchen.

Police

Telephone: 110 (emergency call)
To receive the outside line, please select "0".
Suhl Police Station: Tel. 03681 320
Contact Area Officer Oberhof: Tel. 036842 28030

Cosmetics

You can find cosmetic offers on our wellness pages. Please make an appointment at the reception in good time.

Hygiene articles

Toothbrush, toothpaste, disposable razor etc. are available at our reception.

Safe

There is a safe for your valuables in your room.

Smoking

We're a non-smoking hotel. Please understand that smoking is not allowed in the entire hotel.

Sauna

Find it in our wellness area in the basement. The saunas are ready for you daily from 15:00. In front of the swimming pool there is an infrared cabin, which you can switch on all day.

Information and

Excursion tips, information on events, hiking maps and more can be found in the Oberhof Information section.
Guest house Crawinkler Str. 2 Tel.
036842 2690 | www.oberhof.de

Shoes

In the foyer of the wine tavern there is a shoe polishing machine. You can also clean your hiking boots in the drying room with a protective plaster set.

Oberhof Card

On arrival you will receive your personal Oberhof Card. It is valid from the day of arrival up to and including the day of departure. With the Oberhof Card you have the opportunity to participate in the guest program of the Oberhof Information and enjoy many other advantages. In your adventure guide you will find all services in detail. We will also be happy to advise you at our reception desk.

Postal Agency

Postal matters can be handled by the postal agency at Tegut Markt in Oberhof. Gräfenrodaer Str. 7

We are happy to receive simple letters or postcards at the reception.

Reception

For questions, wishes and problems we are at the reception 08:00 - 20:00 o'clock for you there. In urgent cases you can reach us at any time by phone 036842 55 46 49 46 46.

Taxi

Taxi judge | 036842 22900 or 0171 7773914

Sun shower

During opening hours you will find the wellness area in the basement. For the sun tower you need a € 2,00 coin per 5 minutes. Only skin used to the sun should be tanned for longer than 5 minutes, but not longer than 10 minutes. Use from 18 years.

Sports equipment

Skis and sledges can be hired in the ski resorts. Ski rental, bike rental and other sports equipment can also be found at these providers:
SportLuck | Crawinkler Str. 1 | Tel. 036842 22212
Sport Wallendorf | Gräfenrodaer Str. | Tel. 036842 22357
Germina | Theo-Neubauer-Str.10 | Phone 036842 532460

Phone

Standing in your room, incl. explanation. To receive the outside line, please select "0".

Daily newspaper

Available for you daily in the foyer.

Petrol station

TOTAL Station at the roundabout at the entrance to the B 247
Mon-Fri: 06:00 - 20:00 o'clock
Sa. 07:00 - 20:00 | Sun: 08:00 - 20:00 Uhr

Laundry

On request we change your towels and bed linen daily, but please also consider our common environment. If you need a laundry service for your personal clothes, please contact the reception.

Hiking & ski service

We will be happy to put together a packed lunch for you on the way. Price: € 6,- per person. Please make an appointment at the reception the evening before.

For drying wet hiking & ski clothing and for the accommodation of sports equipment, please also contact the reception.

Dentist

Dr. Partschefeld
Tambacher Str. 28 | Tel. 036842 20059